Trinity Coaching Institute will offer credit for partial completion of a course. The number of hours awarded will depend on the number of hours of curriculum received. If you are interested in receiving partial credit for a course in which you are currently or were previously enrolled, please contact us at sward@trinitytoday.com no more than 7 days after the course has ended. Please include details about the course in which you were enrolled, the number of credit hours you are seeking, and any additional relevant information. If approved, you will receive a certificate of credit from Trinity Coaching Institute indicating the number of training hours completed.
Trinity Coaching Institute is dedicated to maintaining an environment free from unlawful discrimination and to conduct its educational practices, and admissions program, as well as its employment practices on the basis of an individual's qualifications and abilities without regard to race, color, sex, age, national origin, citizenship status, disability, or any other protected characteristics as established by federal, state, and local law, unless a particular status protected by such law contradicts the deeply held biblical- centered convictions of Trinity Coaching Institute. This nondiscrimination policy applies to those who seek to join Trinity Coaching Institute in any capacity or those who interact with Trinity Coaching Institute.
Trinity Coaching Institute seeks to ensure equitable treatment of every person and to attempt to solve any grievances in a timely and fair manner. Participants have the right to file a grievance regarding presentation or content, facility concerns, or instructor/faculty behavior. All grievances will be addressed to the best of our ability to prevent further problems. A process for filing grievances can be found below:
• A participant should first attempt to resolve the issue directly with the educator/trainer, staff, or participant with whom they have an issue. If participants are not comfortable approaching the individual, they can proceed to step 2.
• If participants are not comfortable approaching the individual with whom they have a grievance, or are unable to resolve the issue directly, participants should submit a written grievance to the program manager within 90 days. The program manager will review the issue and talk to the student within 30 days of receiving the complaint. The program manager will work with all parties involved to resolve the issue.
• If a participant does not feel the issue is resolved, a written request for an appeal should be sent to Stacy Ward at sward@trinitytoday.com for review. This appeal should include the original complaint and reason(s) the participant is unsatisfied with the resolution attempt(s). Appeals are reviewed and a written response will be provided to the participant within 90 days. All appeal decisions are final.
As an ICF-accredited provider, Trinity Coaching Institute adheres to and emphasizes the International Coaching Federation Code of Ethics. The ICF core values, ethical principles, and standards of behavior for all ICF professionals. Meeting these ethical standards of behavior is the first of the core coaching
competencies. You can read more about the ICF Code of Ethics here. ICF Code of Ethics - International Coaching Federation
“Show yourself in all respects to be a model of good works, and in your teaching show integrity, dignity, and sound speech that cannot be condemned.”
(Titus 2:7-8 ESV)
Additionally, Trinity Coaching Institute commits to acting with integrity and transparency. We hold ourselves and our participants to the highest level of integrity and strive to be as transparent as possible by explicitly stating measures being taken to provide programs in an ethical manner. We do not believe in using manipulative or dishonest sales tactics and strive to provide a safe and ethical sales process. Further, we work to provide fair and equitable pricing for all programs to ensure access and quality of coaching education.
Trinity Coaching Institute supports individuals with disabilities and is committed to providing disabled individuals access to reasonable accommodations.
Trinity Coaching Institute prohibits discrimination on the basis of disability and ensures equal opportunity for all qualified individuals with disabilities.
Able to accommodate learning disabilities:
Our goal is to create a learning environment that meets each student’s needs. We are able to accommodate a variety of learning disabilities to make our program more accessible. Please contact Stacy Ward at sward@trinitytoday.com before enrolling to determine if your needs can be met.
In order to provide you with the minimum required training hours for certification, it is important that you are present at all course meetings. If you have an emergency or become ill and are not able to attend a coaching session, please contact your instructor immediately.
You will be expected to complete the session materials review the session recording and complete a coaching session outside the live session to make up for the missed session.
If you need to miss more than six hours of a course, you will have the option to work with the instructor to cover the missed material at your own expense or register for another course. If you miss more than one hour of mentor coaching, you will need to arrange and pay for individual mentor coaching sessions to complete the required 10 hours of mentor coaching to satisfy the International Coaching Federation requirements.
All registrations are secured on a first-come, first-served basis. Your registration
in a course is dependent upon receipt of the full deposit. We accept ( Cash, PayPal etc.)All payments will be in US dollars.
Cancellation of a course must be made a minimum of 14 days prior to the course to be eligible for a full refund with the exception of the deposit. Cancellations made less than 14 days before the course are not eligible for a refund written notice of cancellation shall be effective on the date the withdrawal is received
by Trinity coaching institute. Refunds will be made within seven days following receipt of cancellation or withdrawal request.
Will not accept partial credit from other organizations or programs
At this time we are not able to accept partial course credit from other organizations or programs. Even if you have completed a program, you must enroll for the entirety of the Trinity Coaching Institute's program individuals with questions about this process should contact Stacy Ward at sward@trinitytoday.com.
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